Important notice regarding changes to appointment system

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.

What does this mean for you?

Appointments

From Monday 16th March 2020 we want to minimise the number of patients attending the Practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, providing details of their need. You will also be asked some coronavirus screening questions. A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the clinician feels that you require a face to face appointment, they will make an appointment for you.

Existing appointments

All pre-existing appointments have been reviewed by the clinical team. If it is deemed that your appointment is not urgent this may be cancelled and re-scheduled at a later date by the Practice. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our administrative team will contact you to advise you of this.

If the appointment needs to be face to face you will be contacted prior the appointment and asked some screening questions to ensure it is appropriate for you to attend the Practice.

For non urgent enquiries, please submit your question online.

Thank you for your cooperation.