If you are away from home but need to see a doctor you can receive EMERGENCY TREATMENT from a local GP practice. Emergency treatment does not include routine appointments for on-going issues or non-urgent hospital referrals.
If you develop an acute illness while you are away from home that requires EMERGENCY TREATMENT, you can contact the surgery and ask to register as a temporary resident.
You can receive emergency treatment with us if we have appointment availability. The surgery reserves the right to refuse temporary registration where appointment capacity is limited, Practices do not have to accept you as a temporary patient, though they have an obligation to offer emergency care.
What does temporary registration mean?
You will still remain registered with your permanent GP, but you can see a temporary GP for up to three months. After three months your temporary registration will expire, and you will be asked to permanently register with the practice.
What information do I need?
In order to be able to treat you appropriately the following information is needed by a temporary GP:
- details of any medical conditions you have
- details of medical conditions you have had in the past.
- the name of any medicines you are currently taking.
- details of anything you are allergic to
- contact details for your permanent GP.
I’m Away From Home But Need Medication!
It is not our policy to issue prescriptions for repeat medication for temporary patients.
It is important that you remember to take enough medication with you when you travel away from home. If you are away from your UK home and have run out or forgotten to bring medication with you, you should contact the surgery where you are registered. You can ask them to forward a prescription (electronically) to a pharmacy near to where you are for you to collect.
It is up to you to locate a pharmacy and obtain their address, or Electronic Prescription Service details. You will need to pass these details to your GP surgery as they will not be able to forward a prescription without this information. You should not register as a temporary patient at a local GP surgery in order to obtain repeat medication if you live in the UK.
If you are unable to contact your GP (e.g. it is out of hours) you may be able to get an emergency supply of your medicine by contacting NHS 111 or a walk-in centre alternatively you could contact a local community pharmacy.
You must have been prescribed the medicine before. In addition to this, the pharmacist:
- will usually need to see you face-to-face.
- must agree that you need the medicine immediately.
- will usually need evidence that you have been prescribed that medicine before
- must be satisfied with the dose that is most appropriate for you to take.
The pharmacist will then make a note of:
- your name and address
- the nature of the emergency
- the date of the emergency supply
- the name, quantity, form (e.g. capsules, tablets, or liquid) and strength of the medicine
You can also contact 111, visit a walk-in centre, Accident and Emergency Department, or Minor injuries unit which can provide treatment for minor injuries or illnesses. You do not need to be registered to be seen there.